Questions and contact
Contact
We are happy to help. Call or email us with your question. You can reach us Monday to Saturday, from 9:00 to 17:00.
Call
020 303 34 65- 1Registration and waiting time
- 2You are already a client
- 3Rates and reimbursement
Email
info@adhdmc.nlFor general questions, suggestions and complaints. Please send reimbursement statements to facturen@adhdmc.nl.
Visit
Sloterweg 303
1171 VC BadhoevedorpPlan your route (opens in a new window)
What is your question about?
Choose a topic. You will see straight away the quickest way to reach us and which option to choose in the phone menu.
I want to register
You register through your GP
For diagnostics and treatment, you need a referral from your GP (general practitioner) or another authorised referrer. They send the referral to us via ZorgDomein. Do you have questions about registering or the waiting time? Call us.
Call 020 303 34 65and choose 1
When and where to find us
Call us Monday to Saturday between 9:00 and 17:00. You can send an email at any time.
Available by phone
Mon to Sat, 9:00 – 17:00
- Mon9:00
17:00 - Tue9:00
17:00 - Wed9:00
17:00 - Thu9:00
17:00 - Fri9:00
17:00 - Sat9:00
17:00 - Sunclosed
The status above follows our regular opening hours.
- Phone
- 020 303 34 65
- info@adhdmc.nl
- Invoices
- facturen@adhdmc.nl
Follow us
ADHD Medisch Centrum B.V. · KvK (Chamber of Commerce) 95855904 · AGB code 22222017
Cancelling an appointment
Unable to come? Let us know 24 hours in advance.
- Call or email us at least 24 hours before your appointment.
- If you do not cancel, or cancel too late, we will charge €100. Your health insurer does not reimburse this.
- We can make an exception in the case of demonstrable illness, serious family circumstances or force majeure.
- If you repeatedly do not attend, we may end the treatment and refer you back to your GP.
- You will receive a confirmation and a reminder of your appointment from us by email or text message.
We are not a crisis service
ADHD Medisch Centrum does not provide help day and night. Are you in acute psychological distress? During the day, contact your GP, and outside office hours the out-of-hours GP service (huisartsenpost). If you are thinking about suicide, call 113 Suicide Prevention free of charge on 113 or 0800-0113, or chat via 113.nl. In case of immediate danger to yourself or others, always call 112.
More about crisis and emergenciesHelp shape our care
Your experience makes our care better.
Client council
Share your views on our care
We are looking for clients who want to share their views on the quality, accessibility and development of our care. The client council advises the management and meets several times a year. About the client councilYour experience
Tell us how it went
During or after your care pathway, we ask you to fill in a questionnaire about your experiences. You can also share your experience in a Google review (opens in a new window). Read client experiencesComplaint
Not satisfied? Tell us
If something does go wrong, we would like to know. Our complaints procedure follows the Wkkgz (Healthcare Quality, Complaints and Disputes Act). Read the complaints procedureTip or compliment
Let us know
Do you have an idea for doing something better, or would you like to thank someone? Email us at info@adhdmc.nl, we would love to hear from you.
Questions about contact
- No. We keep to the order of the waiting list and cannot speed it up, not even after contact by phone. You can, however, ask about the reserve list: if an appointment is cancelled, you may be able to come in sooner.
- Call or email us at least 24 hours in advance. If you do not cancel, or cancel too late, we charge €100.
- No. If you are in acute psychological distress, contact your GP or, outside office hours, the out-of-hours GP service (huisartsenpost). If you are thinking about suicide, call 113 Suicide Prevention free of charge on 113 or 0800-0113. In case of immediate danger, call 112.
- You can discuss it with your practitioner, or submit your complaint by email to klachtenfunctionaris@adhdmc.nl. You will receive a written outcome within six weeks.
- Yes. You have the right to access your data, to have it corrected or deleted, to withdraw your consent and to object. Please contact us to do so.
- To facturen@adhdmc.nl. Always send the complete statement.
Questions and contact
Read more
- Frequently asked questionsAnswers to frequently asked questions about registration, waiting time, costs, the ADHD assessment, treatment, medication and contact at ADHD Medisch Centrum.
- Crisis and emergenciesADHD Medisch Centrum is not a crisis service. If there is immediate danger, call 112. If you have thoughts of suicide, call 113. For other urgent problems, contact your GP or the out-of-hours GP service.
- Complaints procedureNot satisfied with our care? This is how you submit a complaint to ADHD Medisch Centrum and how we handle it, in accordance with the Wkkgz.
Would you like to register?
For an assessment and treatment with us, you need a referral from your GP. On the Registration page you can read how this works.