What clients experience
Client experiences
Honestly measured, shared word for word.
We ask about your experience in two ways: in public reviews on Google and in the independent CQI survey.
On this page you can read all Google reviews, including the less positive ones, and see how clients rate us in the CQI survey. We use both to improve our care.
- 4.9Average out of 5 stars, based on 45 reviews.
- Five stars
- 44Of the 45 clients, 44 gave the highest score.
- CQI
- 4.51Out of 5, averaged over 22 clients in the 2025 CQI survey.
- Languages
- NL · ENClients write in their own language. We provide care in both.
Google reviews
All reviews, including the less good ones.
Taken word for word from Google, newest first, with reviews written in Dutch translated into English. Click a number of stars to see only those reviews.
38 reviews with text
- 5 stars out of 5
Good, Good and Good!. I can't say more than that.
Translated from Dutch
KlaasGoogle review - 5 stars out of 5English
I had a very good experience in this practice. Special thanks to Tabasum Shuja, probably one of the best mental health practitioners I have encountered throughout my life. Very professional, great active listener, and a motivating heart of gold!
João B.Google review - 5 stars out of 5English
I had nothing but positive experiences with my two years of treatment at the ADHD Medisch Centrum. As an international student in Amsterdam, I’ve heard enough horror stories about accessing Dutch mental health care while on private student insurance. I would have never expected my own journey to go as smoothly as it did. The waiting time was reasonable, they are compatible with AON student insurance, and made sure to…
Yutrr S.Google review - 5 stars out of 5
Very pleasant experience. Treated quickly and with a lot of attention. Very professional and helpful. I recommend this clinic.
Translated from Dutch
EliseGoogle review - 5 stars out of 5
The process at ADHD Medisch Centrum gave me more than I had expected beforehand. The intake and diagnosis were as expected. During the treatment, some explanation about ADHD was combined with behavioural therapy and medication. Beforehand I thought I only needed the last of these. That was not the case. I already knew a lot about ADHD but not that it has consequences for emotion regulation. Through explanation about…
Translated from Dutch
Tanja van N.Google review - 5 stars out of 5
I am extremely satisfied with ADHD Medisch Centrum. From the first contact, the support felt pleasant, clear and safe. They always thought along with me and worked in a practical way, which has helped me enormously in daily life. What I also really liked is that the support could take place online, since I don't live nearby. In addition, I was helped well with arranging documents for agencies. Grateful for the great…
Translated from Dutch
Sabine P.Google review - 5 stars out of 5English
I had a very positive experience at ADHD Medisch Centrum. From the first contact, everything was clear, professional, and well organized. The staff is friendly, understanding, and really takes the time to listen to you. The process was smooth and efficient, and I felt supported every step of the way. They helped me gain valuable insights and clarity, which made a big difference for me. Highly recommended for anyone…
CryptoMomraGoogle review - 5 stars out of 5English
It was a wonderful experience. I’m 42 years old and I struggled all my life with things and behaviors I didn’t understood. Been diagnosed with ADHD By ADHD Medisch Centrum help me find answers to all this things and to be able to understand how my brain works. In the practice everyone was really nice and they really take their time to explain how the process works and teach you how to understand and be able to have a…
Luis L.Google review - 5 stars out of 5
I have been helped enormously by the practical approach of the ADHD Medisch Centrum: no endless psychological process, but concrete tools that you can apply directly in your daily life. Efficient, to the point, and exactly what someone with ADHD needs.
Translated from Dutch
Erik M.Google review - 5 stars out of 5
Really pleasant experience with the ADHD Medisch Centrum. Right from the very beginning I have received really good support, and to this day I experience pleasant treatment.
Translated from Dutch
Denise L.Google review
In addition, 7 clients gave only a star rating, without text: Matei C. (5 stars), Sophie A. (5 stars), Suzanne H. (5 stars), Lysanne Y. (5 stars), Nader R. (5 stars), Yasmine A. (5 stars), Kariem M. (5 stars).
Reviews taken word for word from Google, including spelling and grammar mistakes. Reviews written in Dutch have been translated into English. Names shortened. As of October 2026.
Independent survey
Client satisfaction, measured with the CQI.
The CQI (Consumer Quality Index) is a questionnaire used nationwide in mental health care in the Netherlands. Clients complete it during or after their care pathway. This is how we continuously measure how they experience our care.
CQI score 2025
4.51out of 5
Averaged over 13 questions, completed by 22 clients in 2025.
Highest rated
- Did your practitioner take you seriously?4.82
- Did your practitioner explain things in a way you could understand?4.77
- Was the treatment goal set together?4.73
- Are you satisfied with the result?4.73
View the scores on all 13 questions
- Did your practitioner take you seriously?4.82
- Did your practitioner explain things in a way you could understand?4.77
- Was it easy to get in touch with your practitioner?4.45
- Were the pros and cons of treatments explained?4.50
- Did you receive information about dealing with your symptoms?4.50
- Did you receive information about the expected result?4.64
- Did you receive information about client organisations?3.59
- Could you have a say in the treatment?4.68
- Was the treatment goal set together?4.73
- Were your wishes taken into account?4.68
- Did you have the choice to involve people close to you?4.09
- Was the treatment the right approach?4.50
- Are you satisfied with the result?4.73
Average per question on a scale of 5, in the order of the questionnaire. Period 1 January to 31 December 2025.
Share your experience
How was it for you?
Your experience helps other people with ADHD make their choice, and helps us make our care better.
Google
Write a review
Tell others how you experienced your care pathway with us. Your review will appear with ADHD Medisch Centrum on Google.
Not satisfied?
Let us know
Are you not satisfied with something? Discuss it with us. Read how our complaints procedure works.
Frequently asked questions
Questions about experiences.
- Yes. All reviews on this page come from Google and are shown word for word, including the less positive ones. Only the names have been shortened by us. Reviews written in Dutch are shown here in English translation.
- We provide care in Dutch and in English. Clients write their review in their own language. With the language filter you can see only the reviews written in Dutch or only those written in English.
- The Consumer Quality Index is a questionnaire used nationwide in mental health care in the Netherlands. We use it to measure how clients have experienced the care, the treatment, the communication and the support.
- During and/or after your treatment. This gives us the best possible picture of how our care is experienced. In 2025, 22 clients completed the questionnaire.
- We use the results to improve our care and services. Based on them, we draw up points for improvement.
- Discuss it with us. You can read how that works in our complaints procedure.
A question about your care pathway? Call or email us.
Call us on 020 303 34 65 or email info@adhdmc.nl. You can reach us by phone Monday to Saturday, 9:00 – 17:00.